Shipping

We are currently shipping both US and International orders via UPS and the US Postal Service. At the time you place your order you will be given a choice of shipping methods and can review costs based on the method chosen. It is necessary make the preliminary motions of placing an order and opening the shopping cart in order to view shipping costs, but this does not commit you to purchasing any items.

Whether by UPS or US Postal service, most microphones can be shipped to locations within the US for less than $10. For smaller items, such as adapters, shipping via US Postal Service can be as low as $2.

Processing time: In general we ship virtually all orders on the day they arrive and we pride ourselves on our quick turn-around time. Please look at the specifics for orders placed via UPS and US Postal Service listed below.

UPS Orders: Orders received on Weekdays by 3PM eastern time will be shipped on the day received. After 3 pm, we will make every effort to ship on the same day but cannot guarantee shipment, and such orders may not ship until the next day. UPS orders received after 3 pm on a Friday may not be shipped until the following Monday. Please be aware that UPS Next Day Air and 2nd Day Air refer to next "business day" or second "business" day" and don't count weekend days. Unless special arrangements are made for a Saturday delivery, a Next Day Air package shipped on Friday will not arrive until Monday. Likewise a Second Day Air shipment on Friday will not arrive until Tuesday. Saturday delivery is not available in all locations even if requested.

UPS Shipping Options include Ground, Next Day Air, Second Day Air, and a variety of international options.

Note: Please be aware that UPS will charge and collect from you a "brokerage fee" on international orders in some countries. This has been a particular problem on UPS orders shipped to Canada, where a $30 brokerage fee is often charged. We generally suggest the US Postal Service for international orders so this fee can be avoided.

 

US Postal Service orders received before noon will generally be shipped on the same day. Orders received on Saturdays before 11 am will still be shipped on the same day. Order received after 11 am on Saturday will not ship until Monday morning.

The option for USPS shipping is listed as "First Class or Priority". In general, small items such as adapters, extensions and small products which can be reasonably shipped in a padded envelope are shipped First Class. All microphone and books shipped via the US Postal Service are shipped via Priority Mail.

Once an order has been shipped, a confirmatory email with available tracking information will be sent to you. Please be advised that while the US Postal Service provides "Tracking Numbers", this allows only crude tracking indicating acceptance of an order into their system and eventual delivery. The US Postal Service does not provide real-time sequential tracking as you shipping is working it's way to you.

Orders to the US West Coast: We are located on the east coast, in New Hampshire. We have tended to find that for orders heading beyond the mid-west, shipping tends to be significantly quicker with US Postal Service. UPS often take the better part of a week to ship via ground to California. Please keep this in mind when deciding on ground shipping methods.

International Shipping: For those ordering from outside of the United States, please be advised that you will be responsible for all import fees, value added taxes and other fees generated locally. Also be aware that UPS often charges fairly large customs brokerage fees - we have heard of $30 fees some orders. Although slower, shipping via the US Postal Service (Priority Mail International) may be significantly less expensive.

For more information on international shipping, please visit our International Shipping Page.