We knew that entering this "niche market" wouldn't be easy and that our best hope of succeeding would result from providing top quality equipment, competitive prices, and excellent support - before, during and after every order. Are we succeeding? Let us answer by showing you just a fraction of the positive feedback we have received from customers.
In a world of mediocre customer service, I tremendously appreciate your excellent attitude, courteous service-and truly taking the time to care way beyond just "making a sale." In a world of homogenized Internet shoppers, it is the ability to find someone like you that truly creates the essence of value-for value is not only a price, but more importantly it is finding someone who has the product knowledge to lead you in the right direction when making a choice in trying to find the right application solutions.
M. Jacobs
Wantagh, NY
February 28, 2008
I just wanted to thank you for taking the time to share your knowledge about
the microphones with me. I received the microphone, and I'm very pleased
with it. It's taken some time to get used to having it rest differently
than ones with the ear pads, but I'm pleased to say that I'm actually
dictating this e-mail to you. The microphone and the adapter has made all
the difference in being successful with this speech recognition software.
So thank you again for helping me make the most of my investment. I
appreciated your help in guiding me to the best choice of the product for
the money. And thanks to your wife who also gave me some good advice. I
will definitely recommend your site to anyone looking for speech recognition
equipment and knowledge. Your website also helped to easily compare the
different choices of microphones and prices. It also lists many free
resources which were very helpful as well.
Have a wonderful holiday season. And thank you again for all your help.
Sheryl Robinson
Des Plaines, IL
December 10, 2007
You are running a fabulous business and have excellent delivery and customer service as well as the most competitive prices in this niche. It has been more than a pleasure to do business with you, and I will definitely think of you first for future needs of this type. I also wanted to mention how wonderfully helpful your free DNS commands on your website have been. They have guided me along in learning very advanced scripting and streamlining my dictation with dialogs and boilerplates. Thanks so much for all of this! I will highly recommend you to everyone I know!
Tara L, Rivesville, WV
August 7, 2007
I just received the microphone in the mail. I can't believe how much better it is compared to my other microphone. It has been nothing but brilliant!
Once again I would like to say thank you for your kindness and your troubles - it is much appreciated. I will definately be purchasing from you again when I need to buy more speech recognition equipment.
Kind Regards,
-Jake P, Australia
Just to give you quick update. My Sennheiser ME3 microphone with adapter and Andrea sound pod arrived as you had anticipated, on Friday.
I'm extremely delighted with my purchase, which is as promised. I do not know how you do it, in that the microphone is made in Germany, my order was placed in the UK and the package was bought and delivered from America for less than half the price even including the duty that I could buy just the microphone on its own for in the UK.
Once again I thank you for your excellent service and quick response to all my questions.
You will definitely be my first choice for any future speech recognition needs I may have.
-John N, Oxted Surrey, UK
"Thanks so much for your note and telephone call! Top-notch service I appreciate and will remember when next I need to order similar things, or someone asks for a recommendation. "
-Andrea D., Berkeley, CA
"I purchased a Sennheiser mic and a (necessary) adapter from Speech Recognition Solutions. Just wanted to say thank you for excellent service and nearly immediate delivery.
The adapter works perfectly, and it's priced I think, well below what it's worth. (I never would have spent the money on a Sennheiser without the possibility of also, purchasing a proven adapter.) Considering that I'd had some problems with another supplier who delivered a defective Sennheiser, the support I received in sorting out the problem was very helpful.
Last but not least, the price was highly competitive. Can't say enough by way of positive recommendation."
-Bob R., Salt Lake City UT
"I recently purchased an adapter for my Sennheiser ME3 from www.speechrecsolutions.com. The adapter is brilliant and allows me to record dictation into Dragon Naturally Speaking Pro 9, while still retaining the manufacturer's warranty. I thoroughly recommend this company to anyone seeking excellent service, reasonable prices, prompt delivery and after sales care and attention. Thank you, Jon!"
-A very happy customer.
-Julie, Melbourne, Australia
"Thanks for your patience and for going the extra mile. "
- Dan C., Lubbock, Tx
